At jilidd.com, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under the Philippine Data Privacy Act of 2012.
Six core commitments that define how jilidd.com handles your personal information — before you read the full policy below.
All data transmitted between your device and jilidd.com is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
jilidd.com does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the Platform and comply with legal obligations.
We process your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173 ) and its Implementing Rules and Regulations issued by the National Privacy Commission.
jilidd.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
You have the right to access, correct, and request deletion of your personal data held by jilidd.com. You may also withdraw consent for certain processing activities at any time through your account settings.
In the unlikely event of a personal data breach that poses a real risk to your rights, jilidd.com will notify affected users and the National Privacy Commission within the timeframes prescribed by Philippine law.
Summary: This Privacy Policy ("Policy") describes how jilidd.com ("we," "us," "our," "the Platform") collects, uses, stores, and protects the personal information of users ("you," "your") who access or register on jilidd.com. By using jilidd.com, you acknowledge that you have read and understood this Policy. This Policy forms part of our Terms & Conditions.
jilidd.com is an online gaming platform designed for Filipino players aged 21 and above. We understand that when you share your personal information with us, you are placing trust in jilidd.com to handle that information responsibly. This Policy is our commitment to honoring that trust.
We are committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
This Policy applies to all personal data collected through jilidd.com, including data collected via our website, mobile platform, customer support channels, and any other means through which you interact with us.
For the purposes of the Philippine Data Privacy Act of 2012, jilidd.com acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us. This means we determine the purposes and means of processing your personal information.
Where we engage third-party service providers to process personal data on our behalf — such as payment processors, identity verification providers, and analytics platforms — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data protection law.
Our designated Data Protection Officer (DPO) oversees our data protection compliance program and serves as the primary point of contact for data privacy inquiries. Contact details for our DPO are provided in Section 14 of this Policy.
jilidd.com collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, regulatory notices |
| Financial Data | GCash number, PayMaya / Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud prevention, service optimization |
| Usage Data | Games played, wager amounts, session duration, bonus usage | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
Sensitive Personal Information: Where required for KYC or age verification, jilidd.com may collect government-issued identification documents. These are treated as sensitive personal information under RA 10173 and are subject to heightened protection measures.
jilidd.com collects personal data through the following means:
jilidd.com uses your personal data for the following purposes:
jilidd.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, jilidd.com processes your personal data on the following legal bases:
jilidd.com does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Cross-Border Transfers: Where personal data is transferred to service providers located outside the Philippines, jilidd.com ensures that appropriate safeguards are in place in accordance with NPC guidelines on cross-border data transfers, including contractual clauses that impose data protection standards equivalent to those required under RA 10173.
jilidd.com uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure security, and gather analytics data. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of jilidd.com. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform.
jilidd.com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
jilidd.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, jilidd.com will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with NPC Circular No. 16-03 and applicable NPC issuances.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilidd.com:
Request a copy of the personal data jilidd.com holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held by jilidd.com.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days, as required by the NPC. We may need to verify your identity before processing your request.
jilidd.com is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to jilidd.com, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.
jilidd.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The effective date at the top of this Policy will be updated accordingly.
Where changes are material, we will notify you by posting a prominent notice on jilidd.com or by sending an email to your registered address prior to the changes taking effect. Your continued use of jilidd.com following the effective date of any updated Policy constitutes your acknowledgment of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how jilidd.com protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilidd.com, please contact our Data Protection Officer:
Data Protection Officer — jilidd.com
Email: [email protected]
General Support: [email protected]
Response time: Within 15 business days for formal data privacy requests.
Live chat support: Available 24/7 on jilidd.com.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through official NPC channels.
For general inquiries about your jilidd.com account, our customer support team is available 24 hours a day, 7 days a week via live chat on the Platform.
Your Privacy, Your Control: jilidd.com is committed to transparency. If you ever want to know what data we hold about you, update your information, or request deletion of your account data, simply reach out to our Data Protection Officer. We are here to help. For responsible gaming tools and support resources, visit our Responsible Gaming page. jilidd.com is for players aged 21 and above only. Gambling is addictive. Know when to stop.
Now that you know how jilidd.com protects your privacy, explore our full game library — from Dragon Fortune to Bingo and Slots — with the confidence that your personal data is in safe hands. Must be 21 years or older to play.